Log-in blocking/time-out

Article author
Polona
  • Updated

If you tried to unsuccessfully log in several times in a row when trying to remember your password or entering an invalid character in your log-in information, you may experience sign-in blocking.

This is a security feature we have in place to prevent bot-like activity and you will need to wait a couple of minutes before attempting to sign in again. If the error persists, please contact us at support@mybirdbuddy.com and one of our agents will be happy to assist you.

 

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