Unspecified error message during the firmware update

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  • Updated

If you’re running into problems with updating the firmware, complete the following steps as they will improve the chances of successful updating:

    1. Open your mobile device settings and manually remove Bird Buddy from your list of connected Bluetooth devices.  
      → Tips for Android users
      → Tips for iOS users
    2. Reset the device to factory settings.
    3. Retry the pairing process until you reach the firmware update again.


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