Skip to main content
Bird Buddy Help Center home page Bird Buddy
  • Submit a request
  • Sign in
My activities

Search

  1. Bird Buddy
  2. Orders and shipping

Orders and shipping

Editing or canceling your order before it ships

  • I need to change my shipping information
  • Can I change the color of my items?
  • Can I add or remove items from my order?
  • I would like to cancel my pre-order and receive a refund before it is delivered

Issues with delivery

  • My order was delivered to the wrong address
  • My order is being returned to sender and I’m not sure why. What can I do?
  • My order was lost or stolen - the tracking page says it was delivered, but I do not have it
  • My tracking status is unclear or has been stuck in the same state for longer than 7 days
  • My Bird Buddy order is damaged or incomplete

Shipping

  • Shipping schedule

Refunds

  • Refunds and returns
Bird Buddy © COPYRIGHT Bird Buddy