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Bird Buddy
Orders and shipping
Orders and shipping
Editing or canceling your order before it ships
I need to change my shipping information
I would like to cancel my order and receive a refund before it is delivered
Refunds
Refunds, returns, replacements
Issues with delivery
My order was delivered to the wrong address
My order is being returned to sender and I’m not sure why. What can I do?
My order was lost or stolen - the tracking page says it was delivered, but I do not have it
My tracking status is unclear or has been stuck in the same state for longer than 7 days
My Bird Buddy order is damaged or incomplete
Shipping
Shipping schedule