Official Web Store Orders
USA:
Items that are in stock (currently the blue Bird Buddy and accessories) will be dispatched within 5 days of your order placement. Once we have your tracking information ready, we will make sure you're informed via email. Please note that our Yellow feeders are currently unavailable.
Hummingbird Feeder pre-orders: We will be allocating our gradually scaled inventory exclusively to our backer's orders until all of them are fulfilled, which will last throughout June and the first half of July. After that, we will be following the first-in-first-out principle with pre-orders placed on our web store. This means that the earlier you placed your pre-order, the earlier it will be shipped to you. The great news is that we have secured sufficient inventory numbers to fulfill all the pre-orders placed so far before the summer is over.
Seed subscriptions: Orders are shipped within 2 business days, though transit times across the country vary.
Europe:
We regret to inform our European customers that we are presently out of stock of our main feeder units. However, Bird Buddy is available in several countries through retailer partners. If you would like to know if there are any available in your country, please reach out to our support team.
Canada & Rest of the World:
Currently, our shipping services do not extend to Canada or other international locations. We're actively exploring opportunities to expand our logistics capabilities to these regions.
Kickstarter and Indiegogo Pre-orders
- The Smart Hummingbird Feeder has shipping in the first week of June. We will be allocating our gradually scaled inventory exclusively to our backer's orders until all of them are fulfilled, which will last throughout June and the first half of July.
- The Smart Bird Bath and the Pole Mounting System are projected to start shipping in October.
We understand how important it is to keep you informed, so for the latest updates, please visit our Kickstarter page in our update section.