Shipping schedule

Article author
Polona
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Our current estimates show that our customers should start receiving their orders in late summer 2022, depending on the platform they placed their order on; we will be fulfilling the orders in chronological order (the Kickstarter orders being fulfilled first, followed by Indiegogo ones, and then the ones placed on our website). Newly placed pre-orders (after mid-June) are set to ship in 2023.

Unfortunately, we are still unable to provide you with concrete shipping dates for your specific order. We are making steady progress, however. We have been gradually scaling mass production and we are now set to steadily produce 7000 units per week.

As of August 4th, we have produced 31.044 units altogether, which means that all the units pledged for on Kickstarter have been manufactured, along with some Indiegogo ones. All the batches reserved for our Kickstarter backers are set to arrive at our distribution center in the next 30 to 40 days (as of August 4th).

However, there is no way to reliably test the real-world scalability of our systems; before we start fulfilling thousands of orders per day, we will first have a gradual ramp-up period of deliveries in the first half of September to ensure everything is working as expected and resolve any significant issues. After we successfully test our systems with the first few thousand orders, we will be able to confidently determine the speed for the rest of the deliveries.

The closer we get to the units arriving at our warehouse, the more details we’ll be able to share about specific delivery dates for early backers. We are aligning all other efforts to be able to support the rollout as soon as possible. We will be updating this article whenever new dates and details come in. 

As a crowdfunded project, Bird Buddy was initially scheduled for a fall 2021 roll-out. Our Kickstarter backers were originally supposed to receive their orders in September, everyone who backed our Indiegogo campaign was supposed to get theirs in October, and the pre-orders that were placed through our web store were originally supposed to ship in November 2021. 

The Covid-19 pandemic brought on a whole host of unprecedented challenges, which unfortunately made it impossible to fulfill the orders by the end of 2021. You can find our progress timeline here.

Most recently, we managed to reach the stage where we mass-produced the first units after a delay with firmware testing processes held us back from doing so. We started with a small scale production run first, to test the manufacturing process itself, along with logistics and necessary automations.

We promise you this - as soon as your Bird Buddy is ready to be dispatched from our warehouse, you will receive an email with the shipment date and all the tracking information. From that point forward, you will be able to track the package directly without having to get in touch with us for an update.

Please accept our sincerest apologies for this delay, and thank you very much for your patience and your ongoing support as we near the finish line. 

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