Shipping schedule

Article author
Polona
  • Updated

 

Our current estimates show that our customers should start receiving their orders in late summer 2022, depending on the platform they placed their order on; we will be fulfilling the orders in chronological order (the Kickstarter orders being fulfilled first, followed by Indiegogo ones, and then the ones placed on our website). Newly placed pre-orders (after mid-June) are set to ship in 2023.

Unfortunately, we are still unable to provide you with concrete shipping dates for your specific order. We are making steady progress, however. The first 1500 units left the factory on June 16th and are now in transit, making their way to our US fulfillment center. Since then, an additional 1500 Bird Buddies have been mass-produced and were shipped from the factory on June 23rd. We are happy to report that we have begun scaling up the production which we will ramp up to 4800 units per week. We will be updating this article whenever new dates and details come in. 

As a crowdfunded project, Bird Buddy was initially scheduled for a fall 2021 roll-out. Our Kickstarter backers were originally supposed to receive their orders in September, everyone who backed our Indiegogo campaign was supposed to get theirs in October, and the pre-orders that were placed through our web store were originally supposed to ship in November 2021. 

The Covid-19 pandemic brought on a whole host of unprecedented challenges, which unfortunately made it impossible to fulfill the orders by the end of 2021. You can find our progress timeline here.

Most recently, we managed to reach the stage where we mass produced the first units, after a delay with firmware testing processes held us back from doing so. We started with a small scale production run first, to test the manufacturing process itself, along with logistics and necessary automations.

We promise you this - as soon as your Bird Buddy is ready to be dispatched from our warehouse, you will receive an email with the shipment date and all the tracking information. From that point forward, you will be able to track the package directly without having to get in touch with us for an update.

Please accept our sincerest apologies for this delay, and thank you very much for your patience and your ongoing support as we near the finish line. 

Share this article

Was this article helpful?

558 out of 703 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.