Removing a feeder from your account

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Do you want to:

  1. Allow a new owner to use a Bird Buddy that is currently connected to your account?
  2. Connect to a different wi-fi or keep using Bird Buddy after your current wi-fi password has been changed?
  3. Change the location of the feeder and therefore have to re-do the entire pairing process?
  4. Repair your Bird Buddy after an unsuccessful firmware update?

In all those cases, removing Bird Buddy from your account will be necessary.

You can do so by following these steps:

  1. Open your mobile device settings and manually remove Bird Buddy from your list of connected Bluetooth devices. 
    → Tips for Android users
    → Tips for iOS users
  2. Restore the device to factory settings.
  3. Simply open your Settings (Screenshot_1.png) and open your feeder's settings by clicking on its name. 
  4. Scroll down and click “Remove feeder” and confirm your decision on the confirmation pop-up (or click “No thanks” if you’ve changed your mind).


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