Do you want to:

1. Allow a new owner to use a Birdbuddy that is currently connected to your account?
2. Connect to a different wi-fi network or keep using Birdbuddy after your current wi-fi password has been changed?
3. Repair your Birdbuddy after an unsuccessful firmware update?
   

In all those cases, removing Birdbuddy from your account is recommended. No worries, though: this will not delete any of your photos or already collected birds from your Collections (that would only happen if you deleted your account).  

Birdbuddy 2

You can remove the feeder from your account by following these steps:

1. Navigate to the Cameras section of the app and open your feeder's settings by clicking on the Settings button. 
2. Scroll down and click Remove camera and confirm your decision on the confirmation pop-up (or click the back arrow in the top left corner if you’ve changed your mind).
   
3. To reconnect your Birdbuddy 2, take it out of the feeder and place it back in to start the pairing process. The camera module will inform you that it's ready to pair, and will blink blue.
4. In the Cameras section of the app, press "Add a Birdbuddy" or press the + icon in the top right corner, and follow the pairing steps.

Original Birdbuddy camera module / Nature Cam Pro

You can remove the feeder from your account by following these steps:

1. Navigate to the Cameras section of the app and open your feeder's settings by clicking on the Settings button. 
2. Scroll down and click Remove feeder and confirm your decision on the confirmation pop-up (or click “No thanks” if you’ve changed your mind).
   
   
3. Open your mobile device settings and manually remove Birdbuddy from your list of connected Bluetooth devices. 
   → Tips for Android users
   → Tips for iOS users
4. Restore the device to factory settings.
   Press and hold the button on your device. You’ll first see a solid red light, which will then start blinking. Keep holding the button until you see a solid red light again. When you do, release the button.

   Please note that if you keep holding the button after the solid red light appears, the factory reset may fail.

5. Return back to the app and confirm feeder removal by tapping “All done”.
   
   
6. Wait for the blue blinking light on the camera module after the reset.
7. Open the app, navigate to Cameras, and click on “Add a Birdbuddy”. Now you can begin the pairing process once again from the beginning.