Welcome! How can we help you today?

Firmware Update

Our firmware updates affect the way the camera module performs its core functions.
Birdbuddy app updates are different: they focus on how the app processes the data received from the camera module and how users interact with it.

In an OTA (over-the-air) update, our firmware updates are delivered directly to your camera module. This eliminates the need to manually download and install the update.

Our developers can implement and improve many of Birdbuddy's features this way, such as battery-saving options (like deep sleep), motion detector improvements, improvements to the way the camera communicates with your internet access point, and much more. This is why it's important to always keep your firmware updated to the latest available version.

The app will prompt you when an update is ready. Newly received devices will already use firmware 1.8.0, and an update might not be necessary when pairing. However, it is still recommended to update to the latest version 1.8.1.

Please note:

  • While you can go through the update with the module placed in the feeder, we recommend doing it close to your internet access point, as this will make it less likely for the process to time out. Make sure the battery is at least 40% charged and that your camera is online before you initiate the update.
  • While you can move and use your phone, it's very important that you do not touch or move the camera during the update.

  • If your camera module is experiencing issues with the update, please see our troubleshooting guide.

 

There are two ways to update the firmware.


 1. Update directly from the Home Feed 

If your feeder needs to be updated, you'll see a notification in your Home Feed, prompting you to update the firmware:

Group 3671 (1).png

 

 

2. Update from Feeder settings 

You can check your current firmware version and update it by navigating to Feeder settings as well. 

  • In the app, navigate to the Cameras section.
  • Locate your feeder (if you have multiple), and press Settings.
  • Scroll down and press Check for update.

Screenshot export 3 - 1@2x (2).png

 

Related to

Was this article helpful?

98 out of 204 found this helpful