1. Get the Birdbuddy app
Download the Birdbuddy app from the App Store or Google Play.
This is where you’ll pair your camera, see postcards, and manage all settings.
2. Create an account or log in
Open the app and sign up or log in to your Birdbuddy account. An account is required to pair and manage your camera.
3. Start pairing
After creating an account, you’ll be guided straight into the pairing flow. If you ever need to start it manually, go to Cameras → "Add a Birdbuddy".
4. Insert the camera
Place the Birdbuddy 2 camera module inside the feeder. Make sure it snaps firmly into place - the alignment lines should be straight vertically or horizontally.
5. If the app doesn’t find your camera
- Gently remove the camera and reinsert it until it clicks and lines are straight.
- Allow Bluetooth permissions.
- Keep your phone close to the camera - ideally they should be next to each other during this step.
- Double-check that the alignment lines are straight and the module clicks in securely.
-
Check for a chirp or blinking blue light after you inert camera - both mean it’s working.
Other behavior
- No light or sound? Charge for 30 min and try again.
- Red blinking light? Charge for 30 min and try again.
- Orange or yellow light? This may indicate a technical issue. No worries - our support team can help you sort it out. Start a chat in the bottom right corner on our website or in the app in the Help&Support section.
6. Issues with the Wi-Fi step
If the camera doesn’t connect, first move closer to your Wi-Fi router and try again.
Birdbuddy 2 supports both 2.4 GHz and 5 GHz networks, but 2.4 GHz is usually more reliable outdoors because it has a wider range and passes through walls better.
Birdbuddy's connectivity is supported by the typical wireless standard 802.11 b/g/n and uses the Wi-Fi Protected Access II (WPA2) protocol.
If you're having issues with the Wi-Fi password, check that the WPA2 security protocol is used.
7. Charging your camera
There are two ways to charge the battery:
- Charge the battery by opening the back panel, lifting up the flap protecting the USB-C port, and charging the battery for 4-5 hours.
- Status light: a small light above the port glows orange while charging and turns green when fully charged.
- You can also remove the battery and solar insert from the housing.
- First, open the back panel to access the battery pack.
- There are two snaps located on each side of the battery insert. To remove the insert, press both snaps simultaneously and lift up the solar roof and battery insert.
- Lift up the flap protecting the USB-C port and plug the battery in for 4-5 hours.
- Status light: orange while charging, green when fully charged.
Always use a reputable USB-C to USB-C cable to charge the Birdbuddy.
Do not use USB-A to USB-C, as it doesn’t support modern “smart” power negotiation (like USB-C Power Delivery), so it can’t properly control or adjust charging output for higher-power devices. USB-A to USB-C cables can lead to unstable, slow, or unreliable charging, and we recommend USB-C to USB-C instead.
Related to