We’re sorry to hear that. This is something that will require us to open a claim with the courier through our logistics partner, before we can send you the order again. Please contact us via the submission form (select “Order lost/stolen” under “let us know how we can help you”) and let us know the number of your order along with the tracking number, so we can get the process started.
My order was lost or stolen - the tracking page says it was delivered, but I do not have it
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