My order was delivered to the wrong address

  • Updated

We apologize for the inconvenience. This likely means that you changed your shipping address after the package was set for processing in our distribution center. We can re-send the order to you, but we will need more information about your case. Please contact us via the submission form (select “Delivered to wrong address” under “let us know how we can help you”) and let us know the number of your order along with the tracking number, so we can investigate furthe and get a replacement unit sent your way.

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