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Device care guidelines

To make sure your Bird Buddy camera operates optimally, please follow these care guidelines for charging, storage, and cleaning. Proper maintenance will help extend the life and functionality of your device and keep it safe to use for your feathered friends.

In this article you can find guidance on:

  1. Charging
  2. Storage
  3. Cleaning

Charging

Bird Buddy is made to withstand the outdoors, but it is up to the users to keep it in its optimal condition. Since we want you to get the most out of your Bird Buddy, we want to share some tips on how to keep it that way. It’s important to know that ambient moisture and temperature changes can affect your Bird Buddy’s health. The messy eating habits of your feathery and furry visitors can also impact it. Keeping your feeder clean and your battery health in tip-top shape helps keep electronic waste out of the environment and enables you to have more fun with your postcards.

We came up with some tips to help you keep your Bird Buddy healthier for longer. Before you charge your Bird Buddy, do the following:

Protect the USB-C Charging Port

When the camera module is not charging, use protective silicone plugs to prevent dirt, debris, or moisture from entering the USB-C charging port.

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Inspect Before Charging

Before charging your Camera Module, inspect the USB-C charging port and clear away any dirt, debris, or moisture. Plug the charging cable in gently without forcing it in. It should click into place easily. 

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Use the Recommended Cable

We recommend using a USB-C to USB-C cable to charge your camera module. The charging brick is not included in your order but most modern wall adapters, especially those designed for recent smartphones or tablets, will work. Any adapter that outputs 7.5 W (5V/1.5A) or more will work.

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Solar Roof Charging

If you are using the solar roof, please make sure the protective silicone rim of the solar roof charging cable is fitted snugly to the top of your camera module.

Avoid Continuous Power

We advise against plugging the camera module into a continuous electrical power source as this may cause permanent damage to the device.

Storage

Extreme temperatures can affect the capacity of your camera module battery and reduce the device's lifetime. If the outside temperature is significantly below or above the operational range of the device (below -5°F / -20°C or above 120°F / 50°C), temporarily store your device inside.

Long-Term Storage

It is not recommended to store your Camera Module away for a long period of time. If longer storage is necessary, charge the Camera Module to at least 50-80% battery and store it at a temperature above 0°C / 32°F in a dry and cool place.

Cleaning

Cleaning the Camera
Try avoiding harsh chemicals or abrasive materials to clean your camera module. We recommend using a mild cleaner and a damp microfiber cloth for the lens. Additionally, wipe the lens every now and then, as water specks and other debris can prevent good photos from being taken.

Cleaning the USB-C port

To clear away any dirt or debris from the USB-C charging port, use a clean and dry microfiber cloth. If moisture is present, ensure it is thoroughly dried with a microfiber cloth. To clear away any stubborn dirt or debris that is lodged deep inside the USB-C charging port, use a vacuum cleaner with a small nozzle, compressed air, or a soft cotton swab lightly dipped in pure alcohol. A non-metal pick, like a plastic toothpick, can be very effective for gently dislodging any stubborn particles. After cleaning, ensure you give it plenty of time to dry thoroughly.

Inspect the port for any damage, especially to the central plastic "tongue." If this part is undamaged and clean, the cord should ideally click into place without needing to apply any force

Cleaning the Housing

To ensure your Bird Buddy feeder is safe for birds, regular cleaning of the housing is essential. For instructions on how to take care of the housing, see our recommendations here.

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