Reconnecting the Nature Cam

If your Birdbuddy is offline or you need to factory reset for troubleshooting purposes, follow these 5 steps to get your Birdbuddy back up and running in 5 minutes.

1. Charge the camera module for at least 30 minutes.

2. Open your phone's Bluetooth settings. 
   Remove BUDDY from the list of Bluetooth devices on your phone (in case it's not listed there, you can skip this step.)
   → Tips for Android users→ Tips for iOS users

   Note: Do not attempt to pair your Birdbuddy in your phone's Bluetooth settings; that will fail.

3. Perform a factory reset by pressing and holding the button on your device. 
   You’ll first see a solid red light, which will then start blinking. Keep holding the button until the blinking stops and you see a solid red light again. When you do, release the button. 
   You can also take a look at our video instructions on how to perform a factory reset here: 

   https://www.youtube.com/watch?v=KUffWGwtRro

4. Wait for the blinking blue light.
5. Now you can begin the pairing process once again from the beginning. Within the Birdbuddy app, go to Cameras, click on Add a Birdbuddy, and follow the steps.

That's it! Your Birdbuddy is now back online.

Bluetooth will disconnect after the pairing process; that is completely normal. It's only needed to help connect your Birdbuddy to your Wi-Fi.