Connecting Birdbuddy to a different Wi-Fi network or new App Account

If you're relocating your Birdbuddy or you want to connect it to a new network or a different account in the app, you will have to go through Bluetooth pairing and Wi-Fi provisioning again. 

No worries, though: this will not delete any of your photos or already collected birds from your Collections (that would only happen if you deleted your account, which is stored safely in the cloud when you unpair your phone and module).

Please follow these steps:

• Open your phone's Bluetooth settings to ensure BUDDY isn't listed there. 
  If it is, remove BUDDY from the list of Bluetooth devices on your phone by forgetting the device
  → Tips for Android users→ Tips for iOS users

  Note: Do not attempt to pair your Birdbuddy in your phone's Bluetooth settings; that will fail.

• Perform a factory reset by pressing and holding the button on your device. 
  You’ll first see a solid red light, which will then start blinking. Keep holding the button until the blinking stops, and you see a solid red light again. When you do, release the button. 
  You can also take a look at our video instructions on how to perform a factory reset here: 

  https://www.youtube.com/watch?v=KUffWGwtRro

• Wait for the blinking blue light.
• Now you can begin the pairing process once again from the beginning. Within the Birdbuddy app, go to Cameras, click on Add a Birdbuddy, and follow the steps.