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Bird Buddy
Troubleshooting
Troubleshooting
Charging and battery life
The camera/battery is unresponsive and isn't charging
Issues with the pairing process
Troubleshooting the Bluetooth pairing process
Issues with establishing a Wi-Fi connection
Wi-Fi connection solution for Homepass users
Error codes during the firmware update
Resetting and reconnecting your feeder after an unsuccessful firmware update
Camera module unable to connect to Wi-Fi
See all 11 articles
Issues within the app
My Bird Buddy is Offline
Unable to access test live stream: low battery
Unable to access test live stream: postcard-taking mode
The app doesn't have internet access
Unable to remove a photo from the collection
Unable to save the photos from the app to your mobile device
See all 9 articles
Issues with signing up or logging in
Unable to create an account
Never received a password reset email
Unable to change the email address for the account
Log-in blocking/time-out
Unable to log in through a third-party service