The app is not permitted to pair via Bluetooth

Article author
Polona
  • Updated

The first time you pair Bird Buddy with your phone, you'll need to enable Bluetooth. This is how you can do that on your device:

iOS Devices

For the initial pairing, you need to make sure that you enable Bluetooth and grant one-time permission for the Bluetooth module on the device running the Bird Buddy app. When you are shown the default iOS pop-up message asking you whether you want to enable Bluetooth on your device, tap “Allow”. 

 

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If the pop-up doesn’t show up, go to your mobile device’s Bluetooth settings and grant permission to the Bird Buddy app for the pairing there manually. You can do so by following these steps:

  1. Go to Settings and then tap Privacy → Bluetooth.
  2.  A list of apps that have requested access to your device’s Bluetooth should appear.
  3.  Select the Bird Buddy app and allow it to access Bluetooth. 

 

Once the first pairing process is complete, Bluetooth can be disabled.

Android/Huawei devices

For the initial pairing you need to make sure that you enable Bluetooth and grant one-time permission for the GPS module on the device running the Bird Buddy app. When you are shown the default Android/Huawei pop-up message asking you whether you want to enable permissions for the GPS module on your device, tap “While using the app”.

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Once the first pairing process is complete, the Bluetooth and GPS module can be disabled.

The mobile device is unable to find my Bird Buddy

If your Bird Buddy app is unable to find your Bird Buddy feeder(s), please check this article.

 

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